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Reviews

Here is what people had to say about our service

MONTY DENNEAU

Angie's List Review

This was for two systems in a very large old house with over 20 supply ducts and 3 returns, mostly metal, some plastic. The previous owner had never had the ducts cleaned. The little bit of poking around that we did revealed a situation that wasn’t pretty. We called Patrick on Thursday and he arrived with his two helpers on Sunday. The job took 5 hours. They have a 20-hp vacuum and a large compressor in a van that they park outside, running long hoses into the house. Our system was clearly not designed to be cleaned, and they had to saw a number of access holes.

For metal ducts, they exhaust from a large access hole and then thread a compressor hose and nozzle through a vent or small hole and blast away the filth. For plastic ducts, they thread through a spinning brush attached to its own vacuum so as not to damage the material. All vents were carefully removed and replaced. They also cleaned the coils.
Patrick explained that our quite dirty air filter could be almost doubling the cost of electricity to run the air handler. That very useful piece of advice will be almost like a rebate on the cost.

And now for the before and after pictures. Before cleaning, the ducts were covered with a thick layer of filth. Even worse, there was black stuff on top of the filth. You couldn’t see metal or plastic. Aside from supporting a biological zoo, this could not have had a good effect on air flow. The after pictures seemed to have come from a different house (I joked about the possibility that he had used Photoshop to generate them). Everything was spotless, and you saw long runs of bright, shiny metal and plastic.

We’re aware of the debate on the value of air duct cleaning. However, at some level of grossness, everyone would agree that something needs to be done. We very highly recommend Patrick.

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ROSS ELFAND

Angie's List Review

Patrick was a pleasure. I didn’t end up using him but he was a nice guy and he even lowered his quote to match someone else’s price.

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YVETTE IRIZARRY

Angie's List Review

Patrick was on time and he and his assistant went right to work. I had some trouble with 5 of my vents and it needed some minor repairs because of blockage. I also had all the ducts in the house sealed by the ceilings. All this for an extra $200 was well worth it. My ducts and return were extremely dirty and the flex tubes needed to be scraped out. Patrick showed me before and after pictures and a video of the return being cleaned which was horrifying. It felt great to have this done, next time I will not wait so long. Patrick was easy to work with, called within 10 minutes of my sending a request for a quote and we scheduled for the next day. He was professional, reliable, easy to work with and I will definitely use him again

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MICHAEL GALLO

Angie's List Review

Patrick was on time and finished early. He and his team delivered as advertised . They were thorough and efficient, cleaned years of dirt out of our ducts, and left the place clean as a whistle.

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ANDREW CHAN

Angie's List Review

After a complete home renovation in 2009, cabinet refacing this past October, having owned a dog (who sadly passed away in 2012), and two kids, we felt it was time to have our air ducts cleaned out. Had an appointment for 10am, but Patrick called to say he was running behind and arrived promptly at 11am. Once they arrived, Patrick and I did a walk through of all our home to count the number of air vents and proceeded to setup this massive hose for suction. Patrick explained every step along the way of what he was doing and the how it would work. Both Patrick and Tom were very pleasant and easy to work with and communicate with. Needless to say, our ducts are sparkling clean. During the work, Patrick indicated some trouble spots that I should be aware of that could definitely impact lost heating/cooling which would result in higher bills. One was that in each floor vent had a gap where the duct did not completely reach the flooring and so air would escape underneath the floor before it reached the vent. He said that was an easy fix as I could use the silver reflective tape that is used to seal the joints on ducts to bridge the gap so that 100% of the air would make it to the vent. The second problem has a more costlier fix. Apparently, when we added central air/heat to our house back in 2009, the previous contractor did not add a return in every room. In fact, the ground floor did not have a return at all. He explained that a return balances the positive pressure with negative pressure in order to create better circulation of the air. This would make our HVAC more efficient because it wouldn’t have to work as hard. We talked about solutions on how we could resolve this, but this is going to cost us a bit. However, Patrick did say that with the proper returns in place, we could see savings of up to 30% which is pretty substantial. All in all, I was very happy with the service that Life Air provided. I appreciated Patrick’s candor and help with identifying problems in our home.

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SVEVA COSTA SANSEVERINO

Angie's List Review

It’s an expensive service but the price was the same everywhere i asked so I went with the nicest most relaxed sounding person with good reviews. So I chose Patrick and sure enough he was very nice, so was Tom his assistant. They were totally punctual and polite. Everything went very smoothly. My air duct were in dire need of a clean but unfortunately the issue which led me to this service was not resolved. The issue being 2 rooms on the second floor weren’t getting proper heat flow. Patrick explained with this was not blockage but smaller diameter duct… old system. Oh well. Now I know my heating is clean and healthy for my family,

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TARANEH FIROOZNIA

Angie's List Review

They were very good. They were very professional, clean and easy to work with. Their price was fair. They were cheaper than other people we got quotes from. I would definitely recommend them.

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EUGENE TOZZI

Angie's List Review

We agreed on a price over the phone and Patrick met me the next day promptly at the time agreed with two helpers in the truck. I did not stay to watch the work, but Patrick sent me an e-mail message later in the day with photos attached, some from inside the vent, showing a blockage and the work. He found a bee’s nest in the vent about which I had been concerned and cleared it out. No additional charge. He deducted 10% for my Angie’s list coupon. I am satisfied. I only marked “B” for “professionalism” because I paid with a credit card and Patrick had a little i-phone attachment to read the card. He had considerable difficulty getting the right app up and making it work. The receipt was supposed to go to my e-mail automatically but it did not. When I asked about it Patrick sent it two more times to my e-mail and once in a text. Only the link in the text really worked. When I finally got the receipt it did not look like a professional business receipt with an itemized list of the work done, price, discount and tax. It was more of an internet creation. Patrick would make a better impression if he gets his software provider to create a more professional looking receipt. But this was minor and not a real problem.

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DONNA KIM

Angie's List Review

We had Life Air Care come clean the ducts in our house before we moved in. The house was built in 1997 and the previous owners had never had this done, so there was lots of dirt and debris to be cleaned out. I couldn’t believe how dirty the ducts were when they took off the vent covers. Patrick and his assistant arrived on time and spent 5-6 hours on the job. Both were very courteous and professional, and left everything clean. They were very thorough.

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FRANCES KELEHER

Angie's List Review

I called on a Monday for an appointment to clean our a/c vents. Patrick asked a few questions (house square footage, what style house), and then gave me a quote over the phone and a date for service – which was during the same week I called (Friday appointment). He arrived with helper when he said he would and got to work. Vents were quite dirty so I expected a longer cleaning time. It took less time then he mentioned over the phone. Ducts look terrific. Overall a great vendor – from initial phone contact to showing up on time to getting job done. Highly recommend this firm.

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